Applicable Products
- Receiver for Mac
Symptoms or Error
- Dec 28, 2017 Support Communities / Mac OS & System Software / macOS High Sierra. I recently upgraded to High Sierra. After the upgrade, Citrix Receiver would not function properly, so I upgraded to the latest Citrix Receiver update that was supposed to be compatible with High Sierra., Citrix Receiver 12.8.0 Posted on Dec 28, 2017 9:28 AM.
- Citrix Receiver for Mac combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops. You can download the latest release from the Citrix Receiver for Mac download page. What's new in 12.3 Support for macOS Sierra Starting with Version 12.3, Citrix Receiver for Mac supports macOS Sierra.
- Since Mac OS users can update there OS version to 10.12 (sierra), there are problems with the Citrix Receiver. When you connect with your storefront, you can login, but when you choose a desktop or app the Citrix Receiver stops with the following error: Initialization Failed, Contact your.
- The Citrix Receiver for Mac team is working on product updates to support the upcoming release of macOS Sierra (macOS 10.12) in Fall 2016. Citrix is committed to provide zero-day compatibility for Receiver for Mac when Sierra is generally available. Zero-day compatibility means Receiver for Mac will operate with the new operating system.
Citrix Receiver for Mac running on Mac OS Sierra does not support the following TLS cipher suites: TLSRSAWITHRC4128SHA; TLSRSAWITHRC4128MD5; Transport Layer Security (TLS) is the latest, standardized version of the TLS protocol.
![Citrix Receiver For Mac Os Sierra Citrix Receiver For Mac Os Sierra](/uploads/1/2/6/6/126627898/972705736.gif)
User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and eventually disappears without any error message.
Solution
To resolve this issue, complete the following steps:
- Select the System Preferences icon on the toolbar.
- Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot:
- Check the Computer Name field. If it is blank, type a computer name for the machine so that a license can be assigned to it.
The session opens successfully from a MacBook using Citrix Receiver for Mac.
Citrix Receiver For Mac Os Sierra 10.12.6
Problem Cause
Because the Mac devices does not have a registry like Windows devices, a license must be issued to the client devices name. If the device does not have a name, it cannot be issued a license. It attempts to assign a license to a null value, and the session drops.
Citrix Receiver For Mac 10.5
Additional Resources
Citrix Viewer For Mac
- Citrix Discussions - Citrix Viewer Crashing in Mac OS X Lion (10.7)
- Citrix Discussions - Citrix Viewer 11.9.15 crashes on Mac OS X 10.10.3 when connecting